Smart Everything

Who is already involved?

Buenos Aires, Argentina used to rely on an inefficient telephone hotline system where citizens had to log a complaint or request for public services, taking response times up to an average of 600 days to resolve issues. The city has since switched to a mobile app where citizens can snap a photo of the complaint. The app, using an integrated geographic information system (GIS), instantly sends the location and information of the complaint to the ministry, and work is assigned to the closest vendor that can resolve the problem.

--

--

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store
IWS FinTech

IWS FinTech

IWS consults on and develops disruptive technologies such as FinTech or Blockchain (project management/product).